SMS Program & Consent Policy

Last updated: May 14, 2026

Program Summary

  • Program name: SMPL Strategies Client & Engagement Communications
  • Brand: SMPL Strategies
  • Message type: Transactional and operational SMS to consented business owners only
  • Consent path: Online intake form at demo.smplstrategies.com/intake with explicit SMS consent checkbox required to submit
  • Frequency cap: Up to 5 SMS per 30-day sequence
  • Opt-out: Reply STOP (immediate, permanent)
  • Help: Reply HELP or email [email protected]
  • Message and data rates may apply.
  • No third-party sharing. SMPL Strategies does not sell, rent, lease, or share phone numbers, SMS opt-in data, or mobile consent information with third parties or affiliates for marketing, promotional, or any other purposes.
  • No cold SMS outreach. SMPL Strategies does not send SMS to recipients who have not provided documented affirmative consent through the online intake form.

About This Program

SMPL Strategies operates an A2P 10DLC-registered SMS program that delivers transactional and operational messages to business owners who have provided documented affirmative consent through the online intake form. Messages support the operational delivery of the website design, digital marketing, and advertising management services SMPL Strategies provides. We do not send marketing or promotional SMS, and we do not contact recipients who have not consented through the intake form.

SMPL Strategies operates under the Twilio A2P 10DLC framework. The Cellular Telecommunications Industry Association (CTIA) Short Code Monitoring Handbook and carrier guidelines govern how we collect, send, and manage SMS communications.

Online Intake Form Consent

Every SMS recipient on our program has provided affirmative consent through the online intake form. We retain a contemporaneous audit record of each consent for the duration of the relationship plus four years.

Consent Through the Online Intake Form

Business owners opt in by submitting the intake form at demo.smplstrategies.com/intake. The form requires an explicit SMS consent checkbox to submit; the form will not submit with the consent checkbox unchecked. A required phone number field sits above the consent block. The submit handler validates the consent checkbox before any submission proceeds. Audit trail is captured on submission (consent flag, timestamp, source URL).

Frequency: Up to 5 SMS per 30-day sequence related to the intake submission and immediate post-submission engagement.

Common deliverables: intake submission confirmation, follow-up confirmations, scheduled-call reminders.

Opt-In Confirmation

After consent is captured through the intake form, recipients receive a welcome confirmation SMS:

Thanks for opting in to SMPL Strategies SMS. You will receive messages related to your engagement with us. Reply STOP to opt out anytime, HELP for support. Msg&data rates may apply.

Opt-Out: How to Stop Receiving SMS from SMPL Strategies

You can opt out of all SMS communications from SMPL Strategies at any time and for any reason.

STOP STOPALL UNSUBSCRIBE CANCEL END QUIT REVOKE OPTOUT

Reply with any of the above keywords to any SMPL Strategies SMS message. You will receive a one-time confirmation message confirming you have been unsubscribed. No further messages will be sent to your number.

If you have difficulty opting out, contact us directly at [email protected] or (951) 401-4129, and we will remove your number manually within 24 hours.

Help: How to Get Support

HELP INFO

Reply HELP or INFO to any SMPL Strategies SMS message to receive a response with our contact information and a link to this page. You may also contact us directly:

Sample Messages

Below are representative examples of messages recipients may receive after consent is captured:

Hi [Name], this is SMPL Strategies. We received your intake form and your build details are queued for review. Reply HELP for support, STOP to opt out. Msg&data rates may apply.
Hi [Name], SMPL Strategies here. Your client dashboard is live: [link]. Use the email from your intake form to log in. Reply HELP for support, STOP to opt out. Msg&data rates may apply.
Hi [Name], reminder from SMPL Strategies: your review call with Jonathan is scheduled for [date] at [time]. Reschedule here: [link]. Reply STOP to opt out, HELP for help. Msg&data rates may apply.
Hi [Name], SMPL Strategies has a build update for you: [short update]. Details are available in your dashboard: [link]. Reply HELP for support, STOP to opt out. Msg&data rates may apply.
Hi [Name], SMPL Strategies received your requested change. We will review it and follow up by [timeframe]. Reply HELP for support, STOP to opt out. Msg&data rates may apply.

Message and Data Rates

Message and data rates may apply. Your wireless carrier's standard messaging and data rates apply to any SMS messages you receive or send. SMPL Strategies does not charge any fee for the SMS messages themselves, but carrier charges are outside our control and are the responsibility of the recipient's carrier account.

Supported Carriers

This program is compatible with all major US wireless carriers, including AT&T, Verizon Wireless, T-Mobile, Sprint, US Cellular, Boost Mobile, Cricket, MetroPCS, and Virgin Mobile. Carriers are not liable for delayed or undelivered messages.

Privacy and Data Handling

Phone numbers and consent records collected through this program are stored in our secure systems and used solely for the purpose of this program. We do not sell, rent, lease, or otherwise share phone numbers, SMS opt-in data, or mobile consent information with third parties or affiliates for marketing, promotional, or any other purposes.

Recipients who opt out are added to an internal suppression list that prevents any future SMS contact from SMPL Strategies. Suppression list records are retained indefinitely to honor opt-out requests even if the number is reassigned.

Consent records are retained for the duration of the relationship plus four years per CTIA and TCPA audit requirements.

See our full Privacy Policy for details on how we handle information.

Compliance Framework

Terms Applicable to SMS Program

Full terms governing the SMS program are included in our Terms and Conditions under the SMS Program Terms section.

Contact

SMPL Strategies
29295 Gandolf Ct, Murrieta, CA 92563
Email: [email protected]
Phone: (951) 401-4129
Business hours: Monday–Friday, 9 AM – 6 PM Pacific